We have compiled some of the most frequently asked questions about our products and services. If you do not find an answer to your question here, please contact us

Does Underfloor Heating take long to heat up?
This depends on the depth and type of screed used by the standard 70mm sand cement screed should heat up from cold in 4-5 hrs. The temperature should then be maintained within about 5 degrees of the normal running temperature throughout the heating season and not be allowed cool fully
What about leaks?
The system is pressured tested before screeding and remains under pressure while screeding takes place. This will reveal instantly if any pipes have been damaged and they can be repaired before the screed solidifies. Damage occurring to pipes is a very rare occurance as they are very resilient.
What happens if we want to change our floor coverings?
Changing floor coverings does not present any problems but if you are unsure you can contact us any time and we will be happy to advise you.
Will the system airlock?
The system will be fitted with automatic air elimination valves so should air enter the system it should usually escape through these valves. If not, clearing the airlock is a relatively simple procedure.
How will you work with my builder?
Whether you are working with a builder or conducting a self build, we will arrange a meeting to ensure that both parties are fully aware of system locations, time schedules etc so as to avoid any confusion.
Does the heatpump require backup by a oil boiler or immersion.
No, the heatpump is a standalone system and does not require any backup
How big an area do I need for the collector, for a Ground source system?
The area depends on the size of the house, but a rule of thumb is 1 and a quarter times the floor area of your house. Contact us for the exact dimensions for your heatpump.
Does the heatpump cater for Domestic hot water aswell as heating?
The heatpump will take care of all of you domestic hot water needs as well as space heating
How do I know which system is best for me?
We can arrange a site meeting, at which we will ascess you’re the area around your property and make recommendations to you. All heatpumps are not suitable to all conditions. We will ensure the system we recommend is suited to yours.
Does a heat pump cost a lot to run

Heat pumps have received some bad press over running costs but this is almost always down to the installation of the heat pump rather than an issue with the heat pump itself. Using an experienced installer like Climate Control takes away that risk and you can be safe in the knowledge that your system will perform as promised.

Air to Water or Ground source

The answer to this is almost always ground source. There are a few specific instances where Air source will perform better but they are the exception rather than the rule. Air source units take their energy from the air and therefore as air temperature drops so does the performance and output. Air source units also need to go through a defrost cycle to remove moisture that has frozen to the coil of the outdoor unit and inhibits the units performance. This requires the unit to operate in reverse cycle, cooling the inside and heating the outdoor unit until the ice is cleared. Ground source units have none of these issues to contend with and the ground temperature remains stable regardless of weather conditions. Running costs are therefore lower and lifecycle is also significantly longer.

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